eBay describes Your Seller Dashboard as “a quick reference guide to see how you’re doing as an eBay seller.” and they “designed this My eBay tool to help you monitor your progress, maintain your excellent service to our Community of buyers, and keep your account in good standing.”
Here is a quick tour of my Seller Dashboard. You can find detailed information on the Seller Dashboard Help Page. Keep in mind that this is my view from Selling Manager Pro as a PowerSeller. non-PowerSellers, Selling Manager, My eBay (standard) and My eBay beta may have different views. (If you want to send a screen shot of a different view I will add it to the post)
When I checked My eBay on Thursday I noticed something new. In the upper right was my Seller Dashboard Summary showing my status in six areas with a link at the bottom to go to my Dashboard.
Following the link shows a detailed look at each of the six areas, but first, another look at the Summary and the Detailed Seller Ratings box that PowerSellers have been seeing in the “Lite” version since March.
A closer look reveals a dropdown box that gives comparisons in three different formats.
Your 12-month average / eBay 12-month average
Your 30-day average / eBay 30-day average
Your 30-day average / Your 12-month average
Hovering the mouse pointer over a bar in the graph shows the detail for each rating.
Now to the new information, First up is Search Standing. There are three levels, Raised, Standard and Lowered which can affect where your listings appear in seach when sorted by Best Match. To calculate Search Standing eBay evaluates Buyer Satisfaction and DSR.
Each section has a link to more details or information.
Next PowerSeller Discount. PowerSellers can earn discounts of 5% or 15% on Final Value Fees based on 30-Day DSRs. This area show if the requirements have been met and the amount of the discount.
PowerSeller Status shows the current level for PowerSellers; Bronze, Silver, Gold, Platinum or Titanium. Clicking the link shows a detail of the requirements for each level and your current standing. I think if you are not a PowerSeller you can still view the details to see where you need to reach.
*Apparently eBay was still working on the Dashboard. Halfway through writing this post the next section showed up, so I had to go back and adjust the first part of the post and the photos.
Policy Compliance lets you know if you are in danger of facing any restrictions due to any policy violations.
Buyer Satisfaction measures customer service by evaluating your 30-day DSR, Feedback score and Buyer Protection Claims (Disputes).
and finally, Account Status gives you a quick view of your balance, a notice of messages and a chance to pay or view your invoice.
Once again, this is just a brief look. You can find detailed information on the Seller Dashboard Help Page.
Have Fun!
Mike














The DSR is really a great tool, it can get a bit addictive to keep monitoring your stats but the information it presents is a valuable tool. There are plenty of rumours to about furthur developments which is pretty much a given in my opinion..
Mike, Excellent job explaining the new eBay dashboard! Your blog is a great resource for eBay sellers…
All the Best, Melissa
http://www.infanttraveler.com
AWESOME review of the new Seller Dashboard tool…
Stephanie
http://stores.ebay.com/katiyanas-collectibles?refid=store
Well done Mike, love the blog full of great info, and love the screen shots, these really help people understand things.
Keep up the good work.
AndyUk
http://www.MyAuctionEmpires.com
Mike, I’m not yet a powerseller on eBay so my dashboard doesn’t provide so much detail but I’m looking forward to achieving that goal. Thanks for explaining. Will check back often as great resource about eBay.
See you around OSI Rockstars!
Blessings, Brenda
http://growingupdeaf.blogspot.com/
http://www.bienleindesign.com
Mike! WOW! What an awesome blog! I am overwhelmed with the content! I signed up for the Amazon Associates account thanks to you!
You should go into business designing blogs!
Jennifer Smith
http://www.precisionbluingplus.com
What a wealth of information. Your explanation of the Seller’s Dashboard is terrific. Thanks, Mike.
Dany
ghostleg.com/blog/
Hi Mike,
Lots of great information! See you in Chicago!
Dorothy
Thanks for explaining about the eBay Seller Dashboard.
The graphics are a big help.
Mel
http://www.seattlehomesite.wordpress.com
Mike,
How perfect for the Party Animal to write about Mrs. Dash!
WebWendy
http:/www.the-auction-specialist.com
Whoops, I meant Party Vegetable - lol…
WebWendy