In today’s news from eBay, Lorrie Norrington made the  announcement that they are responding to the concerns of the Community about Feedback and are making more changes. Starting in late August, Feedback scores will be recalculated without Neutrals. Powersellers who fall below the 98% minimum in the meantime will not lose their status. Also, Buyers will be able to revise negative feedback left for sellers if the seller rectifies a problem afterward. Brian Burke gives more details in the Feedback Forum

To help sellers protect their reputation, new measures have been put in place for Buyer accountability including;

• New Buyer Requirements
• New Seller Reporting Hub
• Enhanced Protection for Unpaid Item
• Proactively looking for abuse and taking action against it
• Communication reminder
• Removal of negative and neutral Feedback from suspended buyers

To get all the details, just follow the links above.

I will go into more detail on the Seller Reporting Hub in another post.

Have fun!
Mike