This video from Worlwide Brands features several internet retailers and suppliers showing you how to build your own successful internet business. Industry experts Skip McGrath, Janelle Elms and others give real life examples of eBiz owners like you and me who are making it during these hard economic times. They share how they source products and find markets to promote. How they generate traffic to their websites. And how they convert their visitors and turn them into repeat buyers. View the video now.
Next up is a webinar with Forrester research, something you definately do not want to miss, so go now to Worldwide Brands before its too late. They won’t be available forever.
Everyone (except the economists) knows we are in a recession. The mortgage crisis, high gas and food prices are having an impact on everyone, but a few savvy eBiz owners are thriving in this down time and so can you. Worldwide Brands has developed a series of FREE videos, audio interviews and special reports that, that over the next few weeks, will show you how to do it too.
A few weeks ago Worldwide Brands did a survey asking their members what concerned them most and almost 75% said they were worried about the affects of the recession on their business, so Worldwide Brands developed this series. Initially it was only for members, but for a limited time you can get it for FREE.
Just visit Worldwide Brands to watch the first video and make sure you sign up to receive the updates on the rest of the series.
eBay describes Your Seller Dashboard as “a quick reference guide to see how you’re doing as an eBay seller.” and they “designed this My eBay tool to help you monitor your progress, maintain your excellent service to our Community of buyers, and keep your account in good standing.”
Here is a quick tour of my Seller Dashboard. You can find detailed information on the Seller Dashboard Help Page. Keep in mind that this is my view from Selling Manager Pro as a PowerSeller. non-PowerSellers, Selling Manager, My eBay (standard) and My eBay beta may have different views. (If you want to send a screen shot of a different view I will add it to the post)
When I checked My eBay on Thursday I noticed something new. In the upper right was my Seller Dashboard Summary showing my status in six areas with a link at the bottom to go to my Dashboard.
Following the link shows a detailed look at each of the six areas, but first, another look at the Summary and the Detailed Seller Ratings box that PowerSellers have been seeing in the “Lite” version since March.
A closer look reveals a dropdown box that gives comparisons in three different formats.
Your 12-month average / eBay 12-month average
Your 30-day average / eBay 30-day average
Your 30-day average / Your 12-month average
Hovering the mouse pointer over a bar in the graph shows the detail for each rating.
Now to the new information, First up is Search Standing. There are three levels, Raised, Standard and Lowered which can affect where your listings appear in seach when sorted by Best Match. To calculate Search Standing eBay evaluates Buyer Satisfaction and DSR.
Each section has a link to more details or information.
Next PowerSeller Discount. PowerSellers can earn discounts of 5% or 15% on Final Value Fees based on 30-Day DSRs. This area show if the requirements have been met and the amount of the discount.
PowerSeller Status shows the current level for PowerSellers; Bronze, Silver, Gold, Platinum or Titanium. Clicking the link shows a detail of the requirements for each level and your current standing. I think if you are not a PowerSeller you can still view the details to see where you need to reach.
*Apparently eBay was still working on the Dashboard. Halfway through writing this post the next section showed up, so I had to go back and adjust the first part of the post and the photos.
Policy Compliance lets you know if you are in danger of facing any restrictions due to any policy violations.
Buyer Satisfaction measures customer service by evaluating your 30-day DSR, Feedback score and Buyer Protection Claims (Disputes).
and finally, Account Status gives you a quick view of your balance, a notice of messages and a chance to pay or view your invoice.
Once again, this is just a brief look. You can find detailed information on the Seller Dashboard Help Page.
Recently on Multichannel Surfer Steve Lindhorst wrote an article called “I won $35,000 of product on eBay while I slept” where he details how he remedied his eBay and PayPal account takeovers along with his Gmail and Amazon Seller accounts.
One thing that most likely would have prevented the eBay and PayPal takeovers in the first place is the PayPal Security Key. The Security Key is a small key chain sized device that provides an extra layer of secuity by generating a temporary six digit number to be used in conjunction with your user name and password when logging in to PayPal and can also be used on eBay. I signed up for mine over a year ago when they were first announced and have used it ever since. The only drawback, if you can even call it one, is that eBay has you log in again so many times when doing certain things or visiting certain areas and you have to add the six digit code each time.
PayPal was giving them away last year at eBay Live!, but they only cost $5.00, which is basically covering shipping and handling, so don’t wait till June to see if they give them away again.
To find out more, watch a video demo and order your Security Key visit the PayPal Security Key page.
Last week, on April 01, 2008, Stephanie Tilenius, Senior VP & General Manager for eBay North America Marketplaces announced the release of ProStores 9.0 and a special offer for eBay Stores sellers. If you have an eBay Store you can open a ProStores Starter Store with no monthly fee through September 2008. Plus, when the monthly fees do kick in, eBay Stores sellers get 30% off the regular monthly subscription rates.
Even if you do not have an eBay Store you can get 1 month free to try out all the great features of the new ProStores 9.0. Just click the banner below.
Usually when you see something about an eBay 1 cent promotion it is in a phishing email with a picture of Bill Cobb but not today.
Starting today, March 25, 2008 though March 31, 2008 if you list an Auction-style item with a starting price between $0.01 and $0.99 the insertion fee is only $0.01.
But there is a catch.
This is one of those rewards for “Delighting the Buyer”. You must have a DSR rating of 4.5 or higher to qualify. New Sellers who do not have a DSR rating yet also qualify.
If you are a regular listener to eBay Radio you probably have heard these but WS Radio has put together 50 eBay Selling Tips from 10 leading eBay experts all on one page.
I just posted a comment on Andy Sernovitz’s post “The Little Things Matter #2″ and thought I would expand on it here. Why not, I don’t post enough here anyway.
When Andy spoke to the Education Specialists the day before eBay Live last year in Boston. The one thing I took and implemented right away was giving the customer something extra and unexpected. I began adding a little treat to each package I sent out.
Usually either a Tootsie Pop or 2 pieces of Bazooka Joe bubble gum. I get them at the dollar store and they cost less than 10 cents each. I started getting comments about them in my Feedback, so I kept it up. Until I ran out and kept forgetting to go back to the dollar store.
When eBay made the changes recently and tied PowerSeller Rewards to DSR ratings, I knew I needed to raise my Shipping and Handling score from 4.7 to 4.8 or above to get the 15% discount on fees. I went back to the dollar store and bought more Tootsie Pops. I also made a Thank You card template that I could attach to the Tootsie Pop and write a little note to the buyer. I have started getting comments again about the treat and the notes, so I can’t wait for the PowerSeller Dashboard to get here so I can see if my ratings have gone up enough for my 30 day score to be over 4.8.
What little things do you do for your customer? If you don’t do anything now, what can you think of to start doing to make yourself “Remarkable”.
Update: The yearly price is now gone but it is still a great value at $49 per month!
I just received an email from Janelle Elms, Visionaire of OSI Rock Stars. Her financial advisors are having a fit about how much money she is letting you save by offering a 1 year membership for $297.00. They gave her a week to remove the offer so that gives you a chance to get over there and take advantage of the deal while it lasts. As of March 1st you will only have the monthly option available. (Currently it is $49 per month but it may go up too)
If you don’t know what OSI Rock Stars is all about, it started with the Online Success Institute (OSI) where Janelle would interview eBay experts and Powersellers on a weekly series of teleseminars that were also distributed as podcasts. Because of the popularity of these calls, they were archived and made available on a membership website she dubbed OSI Rock Stars. where members of the website, the Rock Stars, could have 24/7 access to these recordings.
But it didn’t stop there. Janelle has continued adding 10-20 hours of content monthly with both audio interviews and Video webinars. There is now over 100 hours of Success Content available on OSI Rock Stars on topics such as Setting Up Your eBay Store, Tax & Legal Issues, Search Engine Optimization and Advanced Marketing. Janelle’s guests have included Seth Godin, Cliff Ennico, Catherine Seda, eBay’s Dean of Education, Jim “Griff” Griffith and many more. Representatives from top companies have shown us how to; Research with Terapeak, Source Products with OneSource from Worldwide Brands and create lenses on Squidoo, just to name a few.
Each month brings Exclusive Live Training including an All Access Q&A with Janelle, Success Coaching with the Auction Listing Coach and intensive training on various topics such as the 4 hour Profitable Keywords training and over 6 hours (so far) on the recent changes in Fee, Feedback and DSR’s on eBay.
One of the best aspects of OSI Rock Stars is the lively, active and unique Rock Star Community. My fellow Rock Stars are like no other community of eBayers I have encountered. They provide support, encouragement, and answers to help each other succeed, all in a positive environment. You won’t find bickering and complaining like you find on other eBay forums.
If you are ready to Choose Success and take your eBay business to the next level and beyond then NOW is the time to head over to OSI Rock Stars and join at the 1 year rate of $297. Thats almost 1/2 off the monthly rate of $49.00. (But only until March 1st.)
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